CFSA Season Registration Refund Policy & Procedures
§ All Refund Requests must be submitted through the on-Line Refund Request found at the bottom of this page. All information on the form must be complete to ensure a proper review.
§ Any On-Line Refund Requests submitted PRIOR to the close of REGULAR registration (specific dates posted on each sports’ season page) for any program for any reason will be issued a season registration refund minus a $50 administrative fee.
§ If CFSA issues a refund, it takes up to 7 days for your financial institution to make funds available in your account.
§ If CFSA fails to perform the duty of placing the child on a team prior to the start of the season, CFSA will issue a full season registration refund. (This does not require the parent/guardian to complete the On-Line Refund Request.)
§ If you are completing the On-Line Refund Request AFTER the regular registration date has passed for your sport, and you feel that you have an extenuation circumstance that you would like to be considered, you can request to have the CFSA Operations Committee review your request.
o The following circumstances WILL NOT BE CONSIDERED when applying for a refund after the close of regular registration:
o Placing the child on a team other than the one desired
o Not being able to accommodate a friend/coach request
o Not being able to accommodate any request (practice times/days, etc).
o Not liking the practice location
o Not liking the volunteer coach and/or player on a team
o Delay in finding a parent coaching volunteer
Please understand each sports commissioner tries to accommodate special requests but, in some cases, it is not possible and is never a guarantee.
CFSA ON-LINE REFUND PROCEDURES
§ A registered parent or guardian who wants to request a refund for their registered CFSA player must follow the protocol below:
§ Complete the On-Line Refund Request found at the bottom of this page. This is the only way a refund will be considered – no e-mails to the office or commissioner correspondence will take the place of this form.
§ If this On-Line Refund Request is submitted PRIOR to the close of REGULAR registration (specific dates posted on each sports’ season page) for any program for any reason, then Cy-Fair Sports Association will issue a season registration refund minus a $50 administrative fee.
o You will be notified via email of receipt of the On-Line Refund Request Form and disposition of funds within 5-10 business days.
o Your refund will be processed back to the form of payment used for registering your child.
o Your refund/registration fee may not be applied to a future season or for another sport or another sibling.
o Once this On-Line Refund Request is submitted, your child will no longer be eligible to participate in the season they were registered for regardless of the outcome of the request.
§ If you are completing the On-Line Refund Request AFTER regular registration has closed, and you feel that you have an extenuation circumstance that you would like to be considered, you can request to have the CFSA Operations Committee review your situation.
o *Please give as much specific information as possible in the notes section of the on-line form.
o *Any additional documentation you feel comfortable sharing can be sent to the following address: refunds@cy-fairsports.org.
o Please understand that this review process can take some time. The Refunds Manager will notify you via e-mail when a decision has been made.
No refunds will be considered for online merchandise purchases, clinics or other registrations that are less than $50.00.